Privacy Policy

1. Information We Collect

We may collect different types of information when you interact with our website or services.

Personal Information

Personal information refers to information that can identify you as an individual. This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Any information you provide through contact forms or inquiries

Non-Personal Information

We may also collect non-personal information automatically, including:

• Browser type
• Device type
• IP address
• Pages visited on our website
• Time spent on pages
• Referring website or search engine

This information helps us understand how visitors use our website.

2. How We Use Your Information

Fortune Chef may use the information we collect for the following purposes:

• To respond to inquiries or requests
• To provide information about our products or services
• To improve our website and user experience
• To analyse website traffic and usage patterns
• To communicate updates, promotions, or business information (where permitted)
• To maintain security and prevent fraud

We only collect information that is reasonably necessary for our business operations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather information about how our website is used.

Cookies help us:

• improve website functionality
• analyse website performance
• remember user preferences

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

Please refer to our Cookie Usage Page for more information.

4. Sharing of Information

We do not sell, trade, or rent your personal information.

However, we may share information with trusted third-party service providers who assist us in operating our website or conducting our business, including:

• website hosting providers
• analytics services
• marketing platforms
• IT service providers

These third parties are required to protect your information and only use it for the services they provide.

We may also disclose information if required by law or regulatory authorities.

5. Data Security

Fortune Chef takes reasonable steps to protect your personal information from:

• unauthorised access
• loss or misuse
• alteration or disclosure

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information
• object to certain uses of your data

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. Fortune Chef is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.